Delivery Details

Rankingdak HK 送貨服務委託里快遞 Kerry Express派送,下單時所選時段謹供參考,不代表實際派送時間,部份地區有機會未能按照客人所選時間派送,詳情請參閱送貨安排。(2019/03/19更新)

客人敬請,如客人訂單地址因所選地區而需要更改派送時間,則由嘉里快遞 Kerry Express方面調整派送時間,不作另行通知,煩請客人先閱送貨安排。如發生任何爭議以致需要再發送貨件,運費則由客人承擔,本店恕不負責。 

客人需要更改派送日期及時間,需提前 3 日通知我們。若客人的貨件將於通知日翌日派送,可以待派件員送貨前與你聯絡,與司機溝通重新送貨的安排。如有突發事件,請在Facebook或Instagram 發訊息,和我們聯絡。

貨件在送達之前,客人當天會收到嘉里快遞 Kerry Express發送的短訊,請務必填寫正確的聯絡號碼。隨後派件員會主動與你聯絡,交代實際送達時間。

客人亦可以查詢或追蹤你的貨件派送進度,當貨件確定發貨後,我們會電郵通知你,請按單上的貨件編號/Tracking no. ECOM00000XXXXX,再到以下網址輸入貨件編號,進行相關查詢:

http://hk.kerryexpress.com/track?

或致電嘉里客戶服務熱線/KEHK Hotline:39770159(Mon - Fri 09:00-21:00)

鑑於疫情尚未平息,運送方嘉里快遞有機會未能派送指定地點,如:醫院、醫院宿舍或指定診所,若客人因上述原因未能派送,請主動通知我們(Facebook/ Instagram均可)貨件將由我們安排派送,以支持對一眾醫護的無私奉獻。

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客人您可以在結算頁面上查看有關送貸時間和址址的安排選項。

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參考派送時段

以下時段只供參考,實際需按當日情況而定
• A 時段:10:00 – 14:00
• B 時段:14:00 – 18:00
• C 時段:18:00 – 21:00
 
* 備注:星期日及公眾假期不設時段派送
 

服務範圍

香港島、九龍、新界及部份離島地區,包括東涌、愉景灣及馬灣:
• 部份地區僅提供B時段派送服務,詳情:


請選擇您喜愛的貸品放入購物車,並選擇送貨地址,由於每件貨品都有特定的準備時間,系統會因此調查拾取包裝和物流交付時間,然後計算出所有可選的送貨時間供您考慮。

註:實際送貨日期及時間需視乎送貨地址、訂單數量及人手安排等不同因素而定,以確定購買及付款頁面所顯示資料為準。RankingDakhk會盡力安排最佳及最快之送貨日期及時間,並保留最終之決定權。

 

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Customers may choose the designated delivery date and timeslot on the checkout page.

RankingDak Hong Kong delivers with Kerry Express Cold Chain Delivery. The following timeslots are for reference only — the delivery time subjects to the actual condition. 


There will be no further notice on the change of delivery time, in the case of restricted delivery timeslots in the specified area.

For rescheduling of shipment request from customers' side, the customer may contact Kerry Express Cold Chain Delivery with the tracking details shown on his/her order summary. 


In case of any dispute regarding rescheduling of shipment, the customer may need to bear extra shipping fees upon Kerry Express 's request.

Customer will receive a SMS sent by Kerry Express on the delivery date, please sure your tel. no is CORRECT. Please patiently wait for the call from our courier for actual arrival time.

Customer can check the delivery status when your parcel is ready to send out, you can enter the Tracking no. ECOM00000XXXXX on the website below: 

http://hk.kerryexpress.com/track?

For any enquiries, please call KEHK Hotline: 39770159 (Mon-Sat 09:00-21:00)

Due to the Wuhan Virus /COVID 19, KEHK may not deliver the parcel to hospital, clinic or dormitory, if you are involved in those situation, please let us know, we will offer another arrangement. SALUTE to all medical staffs for saving people life.

 

Delivery Timeslot

The following timeslots are for reference only. The delivery time subjects to the actual condition.

• Timeslot A: 10:00 – 14:00

• Timeslot B: 14:00 – 18:00

• Timeslot C: 18:00 – 21:00

* Remarks: The delivery timeslots are not applicable on Sunday and Public Holidays

 

Service Area

Hong Kong Island, Kowloon, New Territories and some outlying islands area which includes, Tung Chung, Discovery Bay and Ma Wan:

•  For certain areas, delivery services are limited and only available in Timeslot B, please refer to the details below: